At TEMS Tech Solutions (TTS), we recognize that the initial rollout phase of your AR plugin is critical for its adoption and success. Our “Provide Support for Users During the Initial Rollout Phase” service is designed to ensure that educators and students receive the guidance and assistance they need as they begin to explore the new augmented reality features in their Moodle environment.
Key Features:
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Dedicated Support Team: Our knowledgeable support team will be available to assist users with any questions or challenges they may encounter during the rollout phase.
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Onboarding Sessions: We offer live onboarding sessions to help users familiarize themselves with the AR plugin’s features, functionalities, and best practices for integration into their courses.
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Resource Provision: Users will receive access to comprehensive resources, including user manuals, video tutorials, and FAQs, to facilitate self-learning and troubleshooting.
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Real-Time Assistance: Our support team will provide real-time assistance through chat or phone support, ensuring that users can get help quickly when they encounter issues.
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Feedback Mechanism: We will establish a feedback mechanism to gather insights from users about their experiences and any difficulties faced during the rollout, allowing us to make necessary adjustments.
Benefits:
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Smooth Transition: By offering robust support during the initial rollout, we help ensure a seamless transition for users, minimizing disruptions and enhancing confidence in using the new plugin.
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Increased Adoption Rates: Comprehensive onboarding and support encourage more educators and students to engage with the AR features, leading to higher adoption rates.
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Empowered Users: Providing users with the tools and resources they need helps them feel more comfortable and capable in utilizing the AR plugin, ultimately enhancing their learning experience.
Why Choose TTS?
TEMS Tech Solutions is dedicated to ensuring your success with our technology solutions. Our commitment to user support during the initial rollout phase sets us apart, allowing you to maximize the benefits of the AR plugin in your Moodle environment. With our expert guidance and resources, your users will be well-equipped to leverage augmented reality for enhanced learning experiences.
Contact us today to learn more about how we can support your users during the rollout phase of the AR plugin!
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