IT Support Intern

TEMS Tech Solutions is a dynamic consultancy startup dedicated to delivering innovative technological solutions tailored to businesses across various industries. As they establish their presence in the market, they are actively seeking an IT Support Intern to join their team and drive their IT support efforts forward.

Company Overview: TEMS Tech Solutions excels in leveraging advanced technology to solve complex business challenges and drive growth. Committed to excellence and client satisfaction, they empower organizations to achieve their strategic objectives through customized technological innovations.

Role Description – IT Support Intern: Join TEMS Tech Solutions as an IT Support Intern and play a crucial role in supporting the company’s IT infrastructure and ensuring seamless technology operations. This role offers a unique opportunity to collaborate with experienced IT professionals, gain hands-on experience, and contribute to maintaining and enhancing the company’s IT systems.

Responsibilities:

• Provide first-level technical support to internal teams and clients, resolving hardware, software, and network issues in a timely manner.
• Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals.
• Monitor and manage IT support tickets, ensuring all issues are logged, tracked, and resolved according to established procedures.
• Perform regular system updates, backups, and routine maintenance to ensure optimal performance and security.
• Support the IT team in managing network infrastructure, including troubleshooting connectivity issues and configuring network devices.
• Assist in the development and documentation of IT support procedures and best practices.
• Participate in IT projects, such as system upgrades, migrations, and new technology implementations.
• Stay updated on emerging IT trends, tools, and best practices to continuously improve support services.

Requirements:

• Passion for IT support, technology, and problem-solving, with a strong desire to pursue a career in IT or technical support.
• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Strong technical aptitude and familiarity with computer systems, software applications, and network fundamentals.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite and familiarity with IT support tools and software is a plus.
• Previous coursework, projects, or internship experience in IT support or related fields is advantageous but not required.

Benefits:

• Gain practical experience in IT support within a dynamic consultancy environment focused on innovation and excellence.
• Work closely with experienced IT professionals to expand your knowledge and skills in IT support and system management.
• Contribute to impactful projects that ensure the smooth operation and security of IT systems.
• Opportunity for professional growth and potential consideration for future full-time employment based on performance and business needs.

Join TEMS Tech Solutions and embark on a rewarding internship journey where you can apply your passion for IT support and technology to drive meaningful impact and contribute to the company’s success. Apply now to be part of a team committed to excellence and innovation in technological solutions!